Privacy Policy for RoyalPlugPro

Effective Date: January 10, 2025

At RoyalPlugPro, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website, make a purchase, or engage with our services:

  • Personal Identification Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information.

  • Non-Personal Identification Information: This includes data such as your IP address, browser type, device information, and usage data.

  • Payment Information: We may collect your payment details (credit card, debit card, etc.) for processing transactions, but we do not store payment information directly. All payment information is processed through secure, third-party payment gateways.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.

  • Customer Service: To respond to your inquiries, provide support, and address any issues related to your purchases or services.

  • Marketing and Communications: To send you updates, promotions, special offers, or other information that may interest you. You can opt-out of marketing communications at any time.

  • Improvement of Services: To enhance and personalize your experience on our website, including analyzing how customers use our site to improve functionality.

  • Security: To maintain the security of our website, detect fraud, and prevent any unauthorized access or misuse of our systems.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information when you make a purchase or provide personal data. This includes the use of encryption technology, secure servers, and other safeguards. While we take steps to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering services. These service providers are contractually obligated to use your information only for the purposes for which it was provided and to maintain the confidentiality of your information.

  • Legal Compliance: We may disclose your information if required to do so by law, in response to a subpoena or other legal process, or if we believe it is necessary to protect our rights, the safety of others, or prevent illegal activities.

  • Business Transfers: If RoyalPlugPro undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any changes to this Privacy Policy if they occur.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit our site. They help us remember your preferences, track site activity, and analyze trends. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

6. Your Rights and Choices

As a user of our website, you have certain rights regarding your personal information:

  • Access and Update: You have the right to access and update your personal information that we have collected. You can do this by logging into your account or contacting us directly.

  • Opting Out of Marketing Communications: If you no longer wish to receive promotional emails or marketing communications, you can opt-out by following the unsubscribe instructions provided in each email or by contacting us.

  • Deletion: You may request that we delete your personal information. However, please note that we may need to retain certain information for legal or business purposes, such as completing transactions or complying with tax regulations.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please feel free to contact us:

  • Email: info@royalplugpro.com

  • Phone: 937-996-3131

  • Address: 635 Boggess Street, New Madison, Ohio, United States